How Connected Support works

Your journey with Connected Support

The right fit matters

1. 1You tell us the current worker is not the right fit.
2. 2Staff review the reason and handle the current arrangement respectfully.
3. 3The matching system identifies alternative qualified workers.
4. 4You review the new matches and accept one.
5. 5The schedule is updated and everyone is notified.

We cannot promise that a replacement worker is always immediately available, but you will always be told where things stand.