Common situations

Start with what is happening, not a job title

Families usually come to us with a situation rather than a service name. Choose the one closest to yours.

Family

Respite support

For families who need a break, coverage for regular routines, or support so the rest of life can keep running. Respite can be a few hours a week, a regular weekend shift, or occasional coverage.

Family

Developmental support

For individuals who need support with developmental disabilities: daily routines, communication, activities, skill building and community participation.

Recovery

Post-hospital recovery

For individuals who have already been medically discharged and need practical support at home afterward. Connected Support does not decide when someone is medically ready to leave hospital.

Recovery

Post-operative recovery

Private post-operative support following medical discharge — transportation, meal preparation, non-clinical recovery support and personal support where appropriate. Clinical nursing is only provided when an appropriately qualified nurse is assigned.

Coverage

Overnight support

For clients who need overnight supervision or support where appropriate. Overnight coverage is scheduled with appropriate worker hour limits — 24-hour coverage never means one worker working 24 hours straight.

Community

Community participation

For individuals who need support taking part in activities, appointments, recreation, programs and community life.